Privacy policy
Effective date: November 10, 2026
Poppy Cakes Baking Co. (“we,” “us,” or “our”) values your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.poppycakesbakingco.com (the “Website”).
1. Information we collect
We may collect the following types of information when you visit our Website or interact with us:
- Personal information: When you request a quote, place an order, contact us, or sign up for updates, you may provide us with your name, email address, phone number, event details, delivery address, and other details necessary for fulfilling your request.
- Payment information: If you make a purchase, your payment information will be processed securely by third-party payment providers (e.g., Square, PayPal, or Stripe). We do not store or process your credit card details.
- Website usage information: We may collect non-personal information, such as your IP address, browser type, and pages visited, to improve the functionality of our Website.
2. How we use your information
- To process and fulfill cake orders, quote requests, and inquiries.
- To communicate with you about your orders, special promotions, or updates (if you opt in).
- To improve our Website and customer experience.
- To comply with legal and regulatory obligations.
3. Sharing of information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- With service providers: We use third-party providers to run our business, such as Fillout (our quote request form), our website host, and payment processors.
- Legal compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Cookies and tracking technologies
Our Website may use cookies or similar technologies to enhance your experience. You can adjust your browser settings to disable cookies, but this may affect certain features of the Website.
5. Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your rights and choices
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or outdated information.
- Opt out of marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.
7. Third-party links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your data, email us at lauren@poppycakesbakingco.com.
Thank you for trusting Poppy Cakes Baking Co. with your custom cake needs!